Program Improvement

Important Sites

• Education Criteria for Performance Excellence
• Equipped for the Future
• How Are We Doing? An Inquiry Guide for Adult Education Programs
• NRS Online
• Virginia Adult Learning Resource Center Professional Development Planning Guide

Accountability & Standards

• Accountability in a Multi-Faceted Program
• Assessment and Accountability: A Modest Proposal
• Focus on Research: Documenting Outcomes
• The Assessment Superhighway

Adult Learners

• Learner Assessment
• Learners First

Program Evaluation

• Adult Literacy Education: Emerging Directions in Program Development
• Basic Guide to Program Evaluation
• Evaluating Literacy Program Plan Completeness
• Family Literacy: Program Development, Assessment and Evaluation Procedures-A Bibliography
• Literacy Program Evaluation Tool
• Nonprofit Organizational Assessment Tool
• Program Evaluation: Applied Research Projects of Literacy Programs in Maryland
• Program Level Assessment/Evaluation
• Story of Improvements
• Results That Matter: An Approach to Program Quality Using Equipped for the Future

Program Management

• Administrative Handbook: ABLE
• A Profile of Critical Thinking, Problem Solving, and Learning to Learn Among Adult & Continuing Education Administrators
• The Value of Focus Groups in Nonprofit Management

Strategic Planning

• Introduction to Strategic Planning
• Research to Practice: Administering Adult Literacy Programs: The Role of Strategic Planning
• Strategic Communications: A Best Practices Tool Kit for Achieving Your Organization's Mission
• Strategic Planning in Non-Profit or For-Profit Organizations
• Workforce Planning

Volunteer Literacy Programs

• Accountability in a Multi-Faceted Program
• Dinosaurs and Upstarts: Organizational Change at Casa Latina
• English As A Second Language in Volunteer-Based Programs
• Literacy Programs Team Up to Learn What Works
• The Literacy System: A Patchwork of Programs and Resources
• The Value of Focus Groups in Nonprofit Management
• Theory to Practice/Practice to Theory: A tutor-based program goes through multiple changes to serve its first-level learners better
• Volunteer Links for Leaders
• What Information and Funding Resources are Available for Volunteer and Nonprofit Organizations?

Organizations

• Association of Fundraising Professionals: Extensive list of resources for fundraisers
• Baldridge National Quality Program
• Better Business Bureaus Serving Virginia
• Center for Excellence for Nonprofits
• Georgia Center for Nonprofits: Links to other Resources
• Head Start Information and Publication Center: Includes Toolkits
• Literacy Support Centers
• Management and Leadership: Online Resources
• National Organizations: Links to Relevant Websites
• National Service and Education Resources: Includes Training and Evaluation
• NC Center for Nonprofits: Links to Your Areas of Interest
• Nonprofit Gateway: Megasite
• Nonprofit Nuts and Bolts: Free Management Resources
• Peter F. Drucker Foundation for Nonprofit Management
• Pro-Net: Professional Development Network for Adult Educators
• Small Business Bureau
• The Resource Connection: Corporation for National Service
• Virginia Department of Education Office of Adult Education and Literacy
• Virginia Literacy Foundation