Handout 3  Diversity Problem-Solving

Instructions:  Discuss these cases in a small group.  Answer the questions on another sheet of paper and share your group’s answers with the class.

Case 1: Halima

            Halima is from Sudan.  One day her family was having a special celebration.  Halima and her friends painted designs on their hands with henna, a dye that women in her culture use to decorate their skin.  Halima felt pretty with the henna decorations.  Halima’s family went out to eat dinner in a restaurant near her home.  The American restaurant manager saw her hands and told her she had to leave the restaurant because she had a disease on her skin.  He didn’t want her disease to scare away any of the other customers.  Halima was furious.

1.  What is the cultural problem here?

2.  What is a possible solution to the problem?

3.  What consequences would there be for this solution?  

Case 2:  Freweini

            Freweini is a cashier in a restaurant.  One thing makes her very upset at work.  Sometimes she sees American families eat together, but when they come to the cash register they want to pay separately.  She can’t believe that the grown children make the parents pay for themselves.  In her culture that is considered extremely disrespectful.  The children should respect and support their parents in every way they can.  She feels so angry she wants to tell the children that they are behaving badly.

1.  What is the cultural problem here?

2.  What is a possible solution to the problem?

3.  What consequences would there be for this solution?

Do you have any other stories like this from your own experience?  Share your story with your classmates.

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